Terms and Conditions

Last updated: 26/09/2024

Welcome to SanForge Studio! By accessing or using our website located at www.sanforgestudio.com (the "Website"), you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.

2. Changes to Terms

SanForge Studio reserves the right to change, modify, or revise these Terms at any time. Any changes will be posted on this page, and your continued use of the Website after such changes have been made constitutes your acceptance of the new Terms. We encourage you to check this page periodically.

3. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, videos, software, and audio clips, is the property of SanForge Studio or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

4. User Conduct

When using our Website, you agree not to:

• Use the Website for any unlawful or fraudulent purposes.
• Post, share, or transmit any content that is defamatory, offensive, obscene, or otherwise inappropriate.
• Attempt to gain unauthorized access to our systems, networks, or data.
• Use any automated systems, such as bots or spiders, to access or interact with our Website.
• Impersonate any person or entity or misrepresent your affiliation with any individual or organization.

5. Purchases and Payment

5.1 Product Availability and Pricing

• All products displayed on our Website are subject to availability. We reserve the right to limit the quantity of any product we supply or to discontinue any product at any time.
• Prices for our products are subject to change without notice. SanForge Studio is not liable for any price changes, modifications, or discontinuations of products.

5.2 Payment Terms

• All payments must be made through the payment methods provided on the Website. We accept major credit cards, debit cards, and other online payment methods as listed at checkout.
• You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Website.
• By submitting payment information, you authorize SanForge Studio to charge the applicable payment method for the total amount of your purchase, including any applicable taxes and shipping fees.

5.3 Order Confirmation and Cancellation

• Once your order is placed, you will receive an order confirmation email. This email is an acknowledgment of your order and does not constitute acceptance. We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, inaccuracies in product or pricing information, or suspected fraudulent activity.
• If we need to cancel your order, we will notify you via the email address or phone number provided.

5.4 Shipping and Delivery

• Shipping times and costs vary based on your location and the selected shipping method. Estimated delivery dates are provided during the checkout process, but we do not guarantee specific delivery times.
• You are responsible for providing accurate shipping information. SanForge Studio is not responsible for delays or lost shipments due to incorrect or incomplete address details.

5.5 Refunds and Returns

• If you are not satisfied with your purchase, you may request a refund or exchange within [number] days of receiving the product, provided the product is in its original condition, unused, and with all packaging and tags intact.
• To initiate a return or refund, please contact us at info@sanforgestudio.com with your order details. Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrect.
• Refunds will be processed back to the original payment method used at the time of purchase. Please allow up to 7 days for the refund to be processed.

5.6 Redeemable Codes

• From time to time, SanForge Studio may issue awards in the form of redeemable code for our special program ("Awards Program") during events, contests, or promotions.
• These codes can be redeemed on our Website to access exclusive content, physical prizes, discounts, or other benefits as specified by SanForge Studio.
• Each code is unique, non-transferable, and can only be used once. Codes have an expiration date, and it is the user’s responsibility to redeem the code before it expires.
• Codes cannot be exchanged for cash or any other monetary value, and any unauthorized use, sale, or distribution of codes is strictly prohibited.
• SanForge Studio reserves the right to modify, cancel, or suspend the Awards Program at any time without notice. We also reserve the right to invalidate codes if we suspect fraudulent activity or violation of these Terms.

6. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by SanForge Studio. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You access these links at your own risk.

7. Disclaimer of Warranties

SanForge Studio provides the Website and its products on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation or availability of the Website, or the information, content, materials, or products included on the Website. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

8. Limitation of Liability

In no event shall SanForge Studio, its directors, employees, partners, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use or inability to use the Website or our products, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless SanForge Studio, its affiliates, directors, employees, and agents from any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Website, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

10. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to the Website and/or your purchase of products at any time, without notice, for any reason, including but not limited to a breach of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms, your purchase of products, or the use of the Website shall be resolved exclusively in the courts of [Your Jurisdiction].

12. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms constitute the entire agreement between you and SanForge Studio concerning your use of the Website and the purchase of products, superseding any prior agreements, communications, or understandings, whether oral or written.

14. Contact Information

If you have any questions about these Terms, please contact us at:

SanForge Studio

Email: info@sanforgestudio.com