Privacy Policy

Last updated: 26/09/2024

SanForge Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at www.sanforgestudio.com (the "Website") or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We may collect personal and non-personal information about you in a variety of ways, including:

1.1 Personal Information

When you interact with us or make purchases, we may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Postal address
• Phone number
• Payment information (e.g., credit card details, billing address)
• Account information (username, password, preferences)

1.2 Non-Personal Information

We may also collect non-personal information about your interaction with our Website, such as:

• Browser type and version
• Device information (e.g., IP address, operating system)
• Pages visited and the time spent on those pages
• Referring URL or the site that led you to our Website
• Clicks, actions, and other usage statistics

2. How We Use Your Information

SanForge Studio may use the information we collect from you for various purposes, including:

• Processing transactions, orders, and payments
• Providing and maintaining our services
• Improving our Website, products, and services
• Communicating with you, including responding to inquiries, requests, and feedback
• Sending marketing communications, newsletters, or promotional offers (with your consent)
• Analyzing usage and trends to enhance user experience
• Preventing fraudulent activities, unauthorized access, or other illegal activities
• Complying with legal obligations and protecting our legal rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering products, or providing other services on our behalf.
• Legal Requirements: We may disclose your information if required by law, regulation, court order, or governmental request, or to protect the rights, property, and safety of SanForge Studio, our users, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the new owner or third party involved in the transaction.
• Consent: We may share your information with third parties when you provide your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect and store certain information. Cookies are small data files stored on your device that help improve your experience on our Website. We use cookies for purposes such as:

• Enhancing website functionality and performance
• Remembering your preferences and settings
• Analyzing Website traffic and usage
• Providing personalized content and advertisements

You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our Website.

5. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not operated by SanForge Studio. We have no control over the content, privacy policies, or practices of these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

6. Data Security

SanForge Studio takes reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry standard security practices, such as encryption and secure servers, to safeguard your data. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal or contractual obligations.
• Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
• Data Portability: You may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@sanforgestudio.com. We may need to verify your identity before processing your request.

9. Children's Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

10. International Users

If you are accessing our Website from outside your country of residence, please note that your information may be transferred to, stored, and processed in a country other than your own. By using our Website, you consent to such data transfer.

11. Changes to This Privacy Policy

SanForge Studio may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our Website after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us at:

SanForge Studio

Email: info@sanforgestudio.com